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MUKESH BPO provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer.
Mukesh BPO’s ability to serve customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients. We deliver client focused support backed by highly educated support professionals and not product driven- but customer oriented. We have different sets of plans and strategies for your customers according to their requirement. |
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Customer Care |
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Repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries and warranty calls. |
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Customer Acquisition |
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Inbound sales, outbound sales, order taking, appointment setting, inquiry handling, lead generation, product information, subscription renewals and database management |
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Technical Support |
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Troubleshooting, hardware/software support, Internet support, PC/server support and corporate helpdesk |
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Back-Office Processing |
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Order and payment processing, e-Commerce, catalog, continuity services and rebate processing activities |
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Live Receptionist |
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Answering your calls with your custom greeting, screening, announcing and transferring calls wherever you may work, taking messages, offering voicemail, and providing helpful information when you are away. |
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Incredibly low prices for customer support |
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English speaking & tech-savvy professionals |
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Expertise in all types of customer support |
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Time-zone advantage that enables 24 hour support |
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Supportive Indian government & policies |
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State-of-the-art infrastructure & technology |
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